About Service
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● Pre sales service: demand communication, selection recommendation, contract signing
● In sales service: performance testing, finished product testing, national distribution
● After sales service: technical support, data download, operation video
DVP After sales service tenet - users are always right
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● Network method: Guide users through WeChat, QQ, email, video, and other means
● Telephone guidance: Through telephone communication, guide users to solve problems on their own
● Home inspection: Regularly or irregularly organize a service team to conduct on-site inspections or maintenance
● Returning to the factory for maintenance: The user will mail the return to the factory or bring the machine to the site for on-site troubleshooting
Multiple service methods to solve customer problems in a timely manner
03
Our service always exceeds your expectations
● DVP All products sold have a one-year warranty. During the warranty period, all fees are waived, and outside the warranty period, component cost fees may be charged as appropriate
● The accessories and consumables of the instruments and meters sold are guaranteed to be supplied for life
● Provide users with lifelong freeware upgrades
● The service hotline 400-889-0199 is available 24 hours a day, providing one-on-one and thoughtful services
After-Sales Service Tel ：400-889-0199
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Tel： +86-25-85582828 Email：dvp@njdvp.com Address： 4-5/F, Building 2, R&D Zone 1, Xuzhuang Software Park, 699-8 Xuanwu Avenue, Nanjing
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